Owner Protocol — Small Business Operations Succession Tips
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Phase Breakdown

Each phase builds on the last. Complete all 5 to ensure your business survives your absence.

1
Risk Audit
20 minutes
List every task only you can do. Identify single points of failure. Score each by business impact (1-10).
2
Emergency Docs
20 minutes
Document login credentials, vendor contacts, bank access, and payroll procedures. Create the "hit by a bus" folder.
3
Delegation Map
20 minutes
Assign backup owners to your top 10 critical tasks. Write one-paragraph instructions for each.
4
Communication Plan
15 minutes
Draft customer, vendor, and employee communication templates for your absence. Set notification chains.
5
Test & Review
15 minutes
Simulate a 48-hour absence. Walk through your plan. Identify gaps. Schedule your first real test run.

Phase 1: Risk Audit

20:00 remaining
  • Write down every task that requires your personal approval or action
  • Rate each task 1-10 by business impact if it stopped getting done
  • Flag any task that only you know how to do — these are your critical vulnerabilities

Succession Planning Essentials

Password Vault First

82% of small businesses have no documented credential access. Use a password manager and share emergency access with a trusted partner.

Key-Man Insurance

Only 22% of small businesses carry key-person insurance. A policy worth 5-10x your salary buys your team time to stabilize.

Cross-Train Now

Businesses with cross-trained teams recover 3x faster from owner absence. Start with your top 3 revenue-critical processes.

Quarterly Reviews

Your succession plan degrades 40% within 6 months if not updated. Schedule a 30-min review every quarter to keep it current.

Get the Complete Succession Playbook

A 12-page PDF with emergency SOP templates, delegation worksheets, and the exact communication scripts you need. Written by Sarah Mitchell, operations consultant with 18 years helping small businesses build owner-independent systems.

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